VOID
Support
Official help for VOID, the one-swipe orbital arcade game for iPhone. This page is the Support URL listed on the App Store product page.
Contact support
Something broken, confusing, or lost? Email hello@backz.dev. We read every message. Typical reply within a few business days.
Please include: what you were doing, what you expected, what happened, your iPhone model and iOS version if you know them, and the version shown at the bottom of Settings. Screenshots help.
Email support →Suggest a feature
A sector you would love to see, a new hazard, a suit, a mission? Tell us what VOID should do next.
Send a feature idea →FAQ
How do I play?
Swipe up to move one ring outward and down to move one ring inward. Drag left or right to ride around the orbit. Blue crystals charge your shield; five arm it, and it takes one hit. Red hazards end the run. Spiked mines only hurt while their spikes are out. Collect enough crystals and you warp into the next sector.
Is my progress uploaded anywhere?
No. Scores, crystals, suits, missions, and settings stay on your iPhone. There is no account and no VOID cloud. Details: Privacy Policy.
Will my progress move to a new iPhone?
There is no separate cloud save. Progress is part of the app’s data on the phone, so a full iPhone backup restored to a new phone normally brings it along. Deleting the app removes it.
How do I reset my progress?
Settings → Reset progress, then tap again to confirm. Best score, crystals, suits, missions, and the deepest sector are erased; your settings stay. There is no cloud copy for us to erase remotely.
There is no sound.
The game follows the iPhone’s silent switch. Also check Settings → Music and SFX inside VOID.
I don’t feel any vibration.
Check Settings → Haptics in VOID, and that System Haptics is on in iOS Settings → Sounds & Haptics.
Can I play the training run again?
Yes: Settings → Replay training. Hazards pass through you there, so it is a safe place to practise.
Does VOID work offline? Are there ads or purchases?
It works fully offline. There are no ads and no in-app purchases; suits are unlocked with crystals you collect by playing.
Privacy and your data
VOID does not collect your data. For a full statement that matches App Store App Privacy disclosures, read the Privacy Policy. You can also open it from Settings → Privacy policy in the game.
For App Review
VOID requires no login. Tap TAP TO START: the first launch opens a short training run where hazards pass through the astronaut; SKIP goes straight into a real run. There is no demo account because there are no accounts, and there are no in-app purchases.
Product overview: /void. Operator: Backz.